Privacy policy

Last updated: August 30, 2026

BUXO ("BUXO", "we", "us", or "our") operates this website and online store at shopbuxo.com. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, place an order, make a purchase, contact us, or otherwise interact with our services.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect information that you provide to us, including:

  • Contact information, such as your name, email address, and phone number.

  • Delivery and billing information, such as your address and location details.

  • Order information, including the products you purchase, order history, and transaction details.

  • Payment information, including information necessary to process your payment through our payment provider.

  • Communications, such as information you provide when you contact us with a question, request, or complaint.

We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, and information about how you interact with our website.

How We Use Your Information

We use your personal information when necessary to:

  • Process and fulfil your orders.

  • Process payments and confirm transactions.

  • Arrange delivery or in-store pickup.

  • Contact you regarding your order or delivery.

  • Respond to questions, requests, or customer-support inquiries.

  • Maintain and improve our website, products, and services.

  • Protect our store against fraud, unauthorized activity, and other security risks.

  • Comply with applicable legal and regulatory obligations.

We will only use your personal information for purposes that are reasonably connected to your interaction with BUXO and our services.

Payment Processing

Payments made through our website are processed through Paystack, our third-party payment provider.

When you choose to pay through Paystack, certain information necessary to process your payment may be shared with Paystack. Payment information is processed in accordance with Paystack's own privacy and security practices.

BUXO does not need to store your full payment card details in order to process your order.

Shipping and Delivery

To fulfil your order, we may share the information necessary for delivery with delivery providers or other service providers involved in fulfilling your order.

This may include your name, phone number, delivery address, and order details.

If you choose pickup in store, we will use the information you provide to process and coordinate your pickup from our store location.

Shopify

Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our online store, process orders, manage products, and provide checkout and other ecommerce functionality.

Shopify may collect and process information about your interactions with our store in accordance with its own privacy practices.

You can review Shopify's privacy policy on its website.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential store functions, remember preferences, support checkout, understand how visitors use our website, and improve the shopping experience.

Some cookies may be provided by Shopify or third-party services used by our store.

You can manage certain cookie and privacy preferences through the options made available on our website or through your browser settings.

Sharing Your Information

We may share your personal information with trusted service providers when necessary to operate our business and provide our services.

These may include:

  • Shopify and related ecommerce service providers.

  • Paystack and payment-processing providers.

  • Delivery and logistics providers.

  • Technology, hosting, analytics, and customer-support providers.

  • Government authorities or other parties where disclosure is required by applicable law.

We do not sell your personal information to third parties.

Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, use, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil orders, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on applicable law, you may have rights regarding the personal information we hold about you, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where legally permitted.

  • Ask questions about how your personal information is collected or used.

  • Withdraw consent where processing is based on your consent, subject to applicable limitations.

To exercise a privacy-related right or ask a question about how we handle your information, please contact us using the details below.

Children's Privacy

Our website and services are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, your personal information, or how BUXO handles your data, you can contact us at:

BUXO

Email: hello@shopbuxo.com

Address: Suite 119, Befs Plaza, Utako Abuja,
21 Ajose Adeogun Street, Suite 119, Befs Plaza,
900108 Abuja Federal Capital Territory, Nigeria.